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Terms of service

Last updated: 26 September 2026

1. The service

Yusroi sets up AI assistants that answer calls and messages for your business, and gives you a dashboard. Features depend on your plan, as shown on the Pricing page.

2. Free trial

7 days free, up to 30 call minutes. No payment is taken during the trial.

3. Prices and billing

Prices are in Qatari riyals per month. You pay at the start of each month. A one-time setup fee applies as listed. Paying for 12 months at once gives 2 months free.

4. Minutes

Each voice plan includes call minutes each month. Unused minutes do not carry over. Extra minutes are billed at the price for your plan. We alert you when 80% is used.

5. Changing or cancelling

You can move up a plan at any time (no new setup fee). You can cancel with notice before your next month starts. Fees already paid are not refunded.

6. Your responsibilities

  • Give us correct information (menu, prices, hours, policies)
  • Tell your customers that calls may be recorded, where required
  • Only ask Yusroi to call people who agreed to be called
  • No spam, no illegal use

7. AI answers

The AI works from the information you give it and is told never to guess. It can still make mistakes. Important decisions (refunds, medical, legal) stay with your team.

8. Third-party services

Yusroi uses providers such as Meta (WhatsApp, Instagram, Messenger) and phone networks. Their outages or rule changes may affect the service.

9. Liability

We do our best to keep Yusroi running at all times but cannot promise it will never stop. Our total liability is limited to the fees you paid in the last 3 months.

10. Law

These terms follow the laws of the State of Qatar.

11. Contact

info@yusroi.com

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